Data Controller
The controller of the personal data collected on this website is Yirra Care Pty Ltd, ACN: 688 189 193, with registered office in Brisbane, Queensland, Australia, hereinafter referred to as THE WEBSITE MANAGER, whose contact email is info@yirracare.com.au.
Data Collected and Purpose
- Contact forms: name, email address, and phone number to respond to enquiries or service requests.
- Newsletter: name and email address to send commercial updates and news, with express consent.
- Client area: identification and billing details to manage contracted services.
- Cookies: anonymous browsing data for statistical and service improvement purposes.
User Rights
Users may exercise their rights of access, rectification, erasure, objection, portability, and restriction at any time by writing to info@yirracare.com.au.
Data Retention
Personal data will be kept for as long as there is a contractual relationship or until the user requests its deletion. Newsletter subscription data will be retained until the user unsubscribes.
Data Sharing
Yirra Care does not share personal data with third parties except in the following cases:
- Legal obligations in Australia.
- Essential technical services (e.g. hosting, email marketing, Google Analytics, Facebook Ads, WhatsApp Business).
- Payment processing via secure providers (e.g. PayPal, Stripe, authorised banks in Australia).
Data Security
Yirra Care applies technical and organisational measures to protect personal data against unauthorised access, loss, or alteration. However, absolute internet security cannot be guaranteed.
Modifications
Yirra Care reserves the right to modify this Privacy Policy to adapt it to regulatory changes or to improve the website. Any modification will be published on this same page.